Legal · Terms of Service

Terms of Service

Version 3.1Effective 14 April 2026Governing law: England & Wales

These Terms govern your use of the anologe.co website and any services provided by Anologe Systems Ltd. ("Anologe", "we"). Services contracted directly with a client are governed by an executed Statement of Work and Master Services Agreement; these Terms apply in addition to those documents.

1. Parties and definitions

"Anologe" means Anologe Systems Ltd., a company registered in England & Wales (No. 14829017) with registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. "Client", "you", and "your" mean the company or individual entering into an engagement or accessing the site. "Services" means consulting and engineering services described in an SOW. "Deliverables" means materials, code, documentation, and configurations Anologe produces for the Client under an SOW.

2. Use of this website

You may use anologe.co for lawful informational purposes. You agree not to interfere with the operation of the site, attempt to gain unauthorised access, or use automated means (including scrapers, bots, or large‑scale crawlers) without our prior written consent. We may suspend or restrict access at our discretion.

3. Engagements and Statements of Work

Each Service engagement is documented in a Statement of Work executed by both parties. The SOW sets out scope, milestones, fees, named contacts, and any deviations from these Terms or the Master Services Agreement. In the event of conflict, the SOW prevails over these Terms, and the MSA prevails over the SOW.

4. Client obligations

You agree to:

  • Provide access, credentials, and information reasonably required to deliver the Services.
  • Designate a named operating contact with authority to make decisions within scope.
  • Respond to deliverable reviews within five (5) working days; unaddressed reviews are deemed accepted.
  • Hold required licences for any third‑party tools introduced into your stack.
  • Comply with applicable laws and the obligations in any underlying licence terms.

Delays caused by Client failure to meet these obligations may extend timelines on a day‑for‑day basis.

5. Fees and payment

Fees are set in the SOW. Unless otherwise stated:

  • Install fees are paid by milestone, invoiced on completion of each milestone.
  • Operate fees are paid monthly in advance.
  • Payment terms are net 14 days from invoice date.
  • Currency is GBP (UK), USD (US), or SGD (APAC) as set in the SOW. VAT and equivalent taxes are added where applicable.
  • Late payment accrues interest at 4% above Bank of England base rate, compounded daily.
  • Expenses reasonable and pre‑approved are reimbursed at cost.

We may suspend Services where invoices are overdue more than fourteen (14) days after written reminder.

6. Intellectual property

Subject to payment in full of all amounts due, and effective on completion of each milestone, Anologe assigns to the Client all right, title, and interest in the Deliverables produced under the SOW, except for:

  • Background IP — pre‑existing materials, libraries, and tooling owned by Anologe or its licensors. The Client receives a perpetual, non‑exclusive, royalty‑free licence to use Background IP solely as embedded in the Deliverables.
  • Generalised know‑how — methods, patterns, and skills retained by Anologe personnel for use on other engagements, provided they do not embody Client Confidential Information.

The Client grants Anologe a non‑exclusive licence to its Confidential Information solely to deliver the Services, and may permit Anologe to reference the engagement publicly subject to written approval.

7. Confidentiality

Each party will protect the other's Confidential Information with the same degree of care it uses for its own (and no less than a reasonable standard), use it only to perform under the engagement, and disclose it only to personnel and sub‑processors bound by equivalent obligations. Obligations survive termination for five (5) years; trade secrets survive indefinitely.

8. Data protection

Where Anologe processes personal data on behalf of the Client, the parties enter into our standard Data Processing Addendum, which forms part of the engagement contract. See the data processing section of our Privacy Policy for headline terms.

9. Warranties

Anologe warrants that the Services will be performed with reasonable skill and care, in accordance with the SOW, and in compliance with applicable laws. Deliverables are warranted to materially conform to documented specifications for thirty (30) days following acceptance. Sole and exclusive remedy for breach of this warranty is correction or, where impractical, refund of fees paid for the affected Deliverable.

EXCEPT AS EXPRESSLY SET OUT, ANOLOGE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

10. Acceptable use

You will not use Anologe Services, Deliverables, or this website to:

  • Violate applicable laws, regulations, or third‑party rights.
  • Send unsolicited communications or operate in a manner that harms email deliverability for third parties.
  • Build, train, or improve any product that competes with Anologe.
  • Reverse‑engineer, decompile, or disassemble Anologe Background IP.
  • Operate AI agents, automations, or workflows in ways that breach the upstream provider's terms.
  • Process special‑category personal data without an appropriate legal basis and prior notice to Anologe.

11. Limitation of liability

Nothing in these Terms excludes liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded under applicable law.

Subject to the above, each party's total aggregate liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), or otherwise, is capped at the fees paid by the Client to Anologe under the SOW giving rise to the claim in the twelve (12) months preceding the event. Neither party is liable for indirect, consequential, or special damages, loss of profit, loss of revenue, loss of business, loss of goodwill, or loss of data (other than where Anologe has caused such loss by gross negligence or wilful misconduct in connection with its data‑processing obligations).

12. Term and termination

An engagement begins on the SOW effective date and continues until completion of milestones or expiry of the term. Either party may terminate for material breach not cured within thirty (30) days of written notice. The Client may terminate for convenience on thirty (30) days written notice, paying for work performed and accepted Deliverables up to the effective date. Sections 6, 7, 8, 11, and 15 survive termination.

13. Force majeure

Neither party is liable for failure to perform due to events outside its reasonable control (including acts of God, war, civil unrest, government action, internet or third‑party infrastructure failure), provided that party uses reasonable efforts to mitigate and resume performance.

14. Assignment

Neither party may assign these Terms without the other's prior written consent, except that either party may assign to a successor by way of merger, acquisition, or sale of substantially all assets, on written notice.

15. General

These Terms, together with any executed SOW and MSA, constitute the entire agreement between the parties. Variations are only valid in writing signed by both parties. No waiver is implied from any failure to enforce. If any provision is held unenforceable, the remainder remains in effect. These Terms are governed by the laws of England & Wales, and the parties submit to the exclusive jurisdiction of the courts of England & Wales.

Contact: demo@anologe.co.